Hotels want to make their guests feel right at home when they check into a room for the night.
And offering little perks such as complimentary toiletries, tea and coffee as well as fluffy robes and slippers is a way of making customers feel special.
But is it ever OK to take the items that are left in rooms home with you? Here MailOnline etiquette expert William Hanson steers you away from the long arm of the law.
Is it ever OK to take home items that are left in hotel rooms? (file picture)
He said that as a general rule items that are going to be replaced anyway are fine to take.
He said: ‘In terms of the toiletries left out by hotels, if they are half used it is often better to take them as it is better for the environment and in many cases is encouraged.
‘Other items that are already in the bathroom such as slippers are also fine to take as they cannot be used again once a guest has been wearing them.
‘But if you are going to walk past a cleaning cart or cupboard and just take these things, well that is just stealing.’
However, there are complimentary items that should never be taken.
He said: ‘When it comes to the tea and coffee, if you feel you have to take it home to get by, you should probably question why you are spending money on a hotel if you can’t afford coffee or tea bags.
‘Taking unused tea and coffee or the small sachets of milk is just desperate.’
Other items on the banned list include ‘towelling and bathrobes’.
Many hotels hint that these aren’t there for the taking, by selling them.
Quora user D Woods concurred in a thread on the subject.
He said: ‘One year I traveled over 50,000 air miles and probably never bought soap or shampoo the entire year. Of course the consumable stuff put in your room for you is yours! Who else would it belong to?
‘If you are supposed to pay for something in your room, it will say so. If you take something you are not entitled to, it will be dutifully noted and you’ll be charged.’
One internet user said: ‘One year I traveled over 50,000 air miles and probably never bought soap or shampoo the entire year’
- Why do hotel guests take/steal coffee, tea and sugar sachets as well as soaps, shampoos and conditioner that’s left for their consumption during their stay? Is it ethical or is it part of the bill? – Quora
- William Hanson (@williamhanson) on Twitter